Terms of Service

These terms are an agreement between you, the company you add to InHandsIQ, and Youssef, an individual based in Morocco, who runs InHandsIQ (“we”, “us”). By creating an account, you accept them for yourself and for that company. Our Privacy Policy explains how we handle data and is part of these terms. Questions: youssef@inhandsiq.com.

InHandsIQ reads the emails your company forwards to its private intake address. It builds a view of your orders, flags the ones at risk of missing their in-hands date, shows the last safe day to act, and prepares follow-up drafts. It never sends email on your behalf and never signs in to your mailbox.

Our website also describes features we are still building. A feature becomes part of the service when it is available in your account.

• Give accurate information, and keep access to your email and Google account secure, since that is how you sign in.
• You are responsible for what happens in your company's account.
• InHandsIQ is for business use by people aged 18 or over.

The emails you forward and everything InHandsIQ builds from them belong to your company. You allow us to store, process and show that data only to provide InHandsIQ to you, as the Privacy Policy describes. We won't include your company's data in statistics across companies unless your company opts in.

• Forward only emails you have the right to share with a service provider, and respect what you owe your clients and suppliers about their information.
• Don't forward payment card numbers, government ID numbers, health information or other especially sensitive information. InHandsIQ isn't designed for it.

• Don't use InHandsIQ to break the law or anyone's rights.
• Don't try to reach another company's data or any part of our systems beyond your own account.
• Don't overload or attack the service, and don't send spam or malware to an intake address.
• Don't resell InHandsIQ without our written agreement.

InHandsIQ uses AI to read emails, and AI can misread them. Every fact shows the sentence it came from. Dates, deadlines and risk levels are calculated from your emails and your settings, so check them against the source before you act. Drafts are suggestions for you to review.

InHandsIQ helps you notice problems sooner. It does not guarantee that any order arrives on time, and you remain responsible for your orders and your decisions.

The pilot is free for 30 days, with no card needed. Paid plans are listed on our website; online billing isn't available yet. We never charge you without your explicit agreement, and we confirm the price before any payment.

We work to keep InHandsIQ running and improving, but it is provided “as is” and “as available”, without a guaranteed uptime. We may change or remove features; when a change affects how you use InHandsIQ, we tell you ahead of time when we can.

As far as the law allows, we are not liable for indirect losses, lost profits, missed deadlines, rush fees or penalties. Our total liability for any claim is limited to what you paid us in the 12 months before it, or US$100 if you paid nothing. Nothing in these terms limits liability that the law does not allow to be limited.

You can stop using InHandsIQ at any time. Your company's owner can delete the company and its data in settings; the Privacy Policy explains what is deleted and when.

We may suspend or close an account that breaks these terms or puts others at risk. We tell you why, and give you a chance to fix it unless the risk is urgent.

When we change these terms, we update the date at the top. For changes that matter, we email account owners before they take effect. If you don't agree, you can stop using InHandsIQ and delete your data.

These terms are governed by the laws of Morocco.

Youssef, Morocco · youssef@inhandsiq.com