Buried in emails nobody has time to read. InHandsIQ reads the supplier and client threads your promo software can’t see, and every morning tells your team which orders are about to miss their in-hands date — why, and by when.
Proof promised for Sep 25 never came — 1 day past the safe date.
Source · email Sep 23, 9:14 AMProof v2 still not approved — last safe approval Thu Oct 1, 3:00 PM.
Source · email Sep 25, 4:02 PMSupplier acknowledged sizes 24/72/48 — your PO says 48/48/48.
Source · ack Sep 24, 2:31 PMBig suppliers push status into your system on their own. Small decorators, overseas factories and clients answer by email — if they answer at all.
↑ Where orders slip —
and what InHandsIQ reads.
A proof request sits unanswered, and nobody notices until the client calls.
Every day without an approval eats the production and freight buffer.
One upstream delay quietly breaks the in-hands date downstream.
Forward the thread as it is — quoted replies, signatures, PDFs and all. InHandsIQ turns it into an order you can act on, and ties every fact to the sentence it came from.
Hi Mark,
Running a little behind this week — the proof should be over by Friday1. Still waiting on the embroidery art2 for the left chest though — can you resend the vector file?
Thanks,
Dana
Ridgeline Embroidery · Production
Hi Dana — PO 48063 attached: 250 embroidered jackets4 for Acme Apparel. Client needs them in hand Wed Oct 145. Left-chest logo, navy.
Approved the quote — please go ahead. Navy, same logo as last year.
One forwarding rule, set up once. Gmail, Outlook or Microsoft 365.
Client track: has the proof been approved? Supplier track: confirmed, produced, shipped?
What, why, by when — and a follow-up draft ready to send.
InHandsIQ counts business days and holidays back from the date your client needs the goods — transit, production, proof turnaround, client approval — and tells you the last safe moment to act on each step.
Blanks go to the decorator, the decorator ships to your client. InHandsIQ links the legs from what your suppliers write in email, asks you to confirm with one click, and recalculates every downstream deadline the moment something slips — with the reason.
Northline wrote “We should have these out Monday.” No shipment evidence since, so every date after it moved.
When a supplier’s acknowledgement or proof arrives, InHandsIQ compares it with your order and shows you the differences side by side — with the evidence. It never says “approved”. You decide.
Placement is shown in the image only. InHandsIQ can’t verify it from pixels, so it asks you.
Response times, proof turnaround, promises kept — learned from real emails and used to set your deadlines. Every number shows how much history it’s based on.
Hi Dana,
Hope your week's going well! Your email on Sep 23 said: “proof should be over by Friday.” We haven't seen it yet — could you send it today? Our client's in-hands date is Oct 14.
Thanks!
Could you send the proof for the Crestview Realty mugs? We need it to the client by Wed Oct 7.
If approved by Thu Oct 1, 3:00 PM, standard production and freight hold for your Oct 12 opening.
Tracking for PO 3812?
Every promise, proof and delay — kept, searchable, with the email it came from.
Your client and supplier emails are sensitive. Here is exactly what happens to every message you forward.
Only what your forwarding rule sends. Nothing else in your mailbox.
An automated check deletes anything that isn't about an order, within minutes.
Dates, promises and statuses — each tied to its email.
90 days after the order closes. You can change this.
Start with a 30-day pilot on your real email.
Thirty days on your real order email.
A one-time link to your work email, or Google. No password.
Plus your order volume and the order system you use today.
Your private address and a step-by-step forwarding guide for Gmail or Outlook.
InHandsIQ is order-risk tracking software for promotional products distributors. Your team forwards supplier and client order emails to a private address. InHandsIQ builds a timeline for each order, works out the last safe day to act so your client still gets the order by the in-hands date, and flags the orders at risk, quoting the email behind every warning. It drafts the follow-up for you to send; nothing goes out without you.
No. InHandsIQ sits beside commonsku, Syncore, Antera, SAGE or no system at all. You keep working the way you do.
Never. It prepares drafts; you copy them or open them in Gmail or Outlook and send them yourself.
You turn on forwarding to your private address, about 2 minutes with our guide for Gmail, Outlook and Microsoft 365. Anything that isn't about an order is checked automatically and deleted within minutes. Prefer to send only order emails? A filter does that, in a few more steps.
Every date, status and risk links to the exact email it came from, so you can check it in one click. When a date is only a default or an estimate, it says so.
No. Never.
You decide whether to continue. A summary of what it caught during your pilot is being built and is coming during the pilot.